Privacy Policy

Privacy Policy – OPA NEED

OPA NEED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and services (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of data:

• Personal Information: Name, email, phone number, and location (if provided).

• Donation Details: Information related to items listed, received, or donated (such as photos, categories, and descriptions).

• Device Information: IP address, device ID, browser type, OS, and usage statistics.

• Communication Logs: Messages or inquiries exchanged through the platform (not publicly shown).

2. How We Use Your Information

We use your data to:

• Facilitate donations and connect users (donors and recipients).

• Improve our services and app performance.

• Prevent fraud, abuse, and policy violations.

• Communicate with users about updates, opportunities, and support.

• Ensure user safety and monitor inappropriate content or behavior.

3. Data Sharing and Security

• We do not sell or rent your personal data to third parties.

• We may share limited data with partners strictly to improve app functionality.

• All data is stored securely using encryption and Google-compliant hosting environments.

• Access is restricted to authorized team members only.

4. User Rights

You have the right to:

• Access or correct your personal information.

• Delete your account and associated data upon request.

• Report any misuse or abuse directly through our support team.

5. Children’s Privacy

OPA NEED does not knowingly collect data from children under the age of 13. If we discover this has occurred, the data will be immediately deleted.

6. Google Play Compliance

OPA NEED fully complies with Google Play Developer Policies, including:

• Safe user experience

• Clear consent before accessing sensitive permissions

• Transparent data handling practices

7. Awareness and Responsibility

OPA NEED encourages users to:

• Donate responsibly and honestly.

• Verify the identity of recipients/donors before in-person exchanges.

• Avoid sharing personal or sensitive financial information directly.

We are not responsible for any offline interactions. Use the app with care, kindness, and awareness.

8. Updates to this Policy

We may update this Privacy Policy. Any changes will be posted here with a new effective date. Continued use of the app means you accept the updated policy.

9. Contact Us

For questions, complaints, or data removal requests, contact us at:
Email: support@opaneed.com
WhatsApp: +44-78834-08194
Website: https://opaneed.com